| Case Studies - Jehangir Hospitals, Pune |
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| Total Bed Strength |
350 Beds |
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| Implementation
Period |
2006-2007 |
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| Specialties |
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| Contact Persons |
Mr. Vivek Modak, CFO,
Mr. Ashish Gaidhankar IT Manager |
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| Overview (HIS Implementation) |
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| More than 50 years old hospital, Front Office and Pharmacy computerized with Citadel
Software (WIPRO), Lab with Germany Software Materials and Finance with Tally |
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| The project was assigned to replace the existing software implemented by WIPRO for Out
Patients, In Patients Billing and Pharmacy as well as Laboratory Software implemented by
some Germany Company. The hospital remains fully occupied all the time and number of
transactions generated were very high in all the departments. This was a great challenge to
switchover the age old legacy system followed from last 50 years with complete data migration from earlier database to new database. |
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| Project Assigned |
| To switchover to complete integrated software for computerization of all Departments in
integrated manner |
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| Challenges faced during
Implementation |
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Switching over from old Wipro Software to our HIS Software |
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Data Migration from old database format to new database format |
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Mapping the new software with the legacy system followed in the hospital |
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Most Complicated Doctors Accounting and Payment System |
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Extensive customization and testing for Patient Billing, Pharmacy, Laboratory and Radiology and Human Resource |
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Starting the Live run with very minimum parallel run, because of shortage of
manpower and computers to run both the software (old and new) |
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Extensive MIS Reports development as per the system followed in Jehangir Hospital |
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| Benefits |
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Centralized Database |
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Reduced Patient Waiting Time for Appointment and Billing |
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Reduced Patient Waiting time at Pharmacy for collection of medicines |
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Reduced time for diagnostic Result preparation by directly capturing the data
from machines |
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Patient Records available in the hospital and can be referred by any
consultant any time from any location |
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On-line Statistical Data is available to Middle and Top Management for
Decision Making |
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Financial Data available at any given point of time |
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Human Resource data available on-line for taking any decision on Manpower
available and manpower required |
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On-line MIS available on Revenue, Patient Statistics, Doctors Performance,
Department Performance, Financial Data on Budget Vs. Actual, etc for
Management decision |
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| Modules Implemented |
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| Front Office Modules |
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Enquiry |
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Patient Registration |
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Appointment Management |
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OPD Billing & Collection
Management |
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In-Patients A/D/T Management |
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Orders Entry Management |
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In-Patients Billing & Cash
Collection |
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| Electronic Patient Medical Record |
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OPD Clinical Management |
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Master Health Checkup
Management |
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Accident & Emergency |
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In-Patients Clinical
Management |
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Operation Theatre Management |
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Medical Records, Medical
Statistics & File Tracking |
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Physiotherapy Management |
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Dialysis Management |
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| Diagnostic Modules |
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Laboratory Information System |
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Radiology Information System |
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Blood Bank Management |
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| Inventory & Pharmacy Management |
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Purchase Management |
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Material & Department Inventory
Management |
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Drug Stores & Pharmacy Management |
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| Finance & Budgeting |
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Personnel & Payroll Management |
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Doctors Accounting Management |
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Budgeting and Costing Management |
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Fixed Assets Management |
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Finance & Accounts Management |
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| Human Resource & Payroll |
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Human Resource |
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Duty Roster Management |
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Training Management |
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Payroll |
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| Ancillary Modules |
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Dietary (Food and Beverage)
Management |
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Equipment Maintenance Management |
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C.S.S.D |
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Linen & Laundry Module |
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Infection Control Management |
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Guest Relations Management |
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Library Management |
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Transport Management |
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| Management Information System |
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Information on Revenue |
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Information on Doctors Performance |
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Information on Departments
Performance |
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Information on Hospital
Performance |
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Information on Cost Vs. Budget
Analysis |
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Information on Payables and
Receivables |
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| Admin Modules |
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Centralized Hospital Facilities
Management |
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Corporate and Insurance Companies
Management |
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Software Security & Access Rights
Management |
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| Interfaces |
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Laboratory Equipments |
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Bar Code Interface |
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SMS Interface (planned) |
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| Environment |
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Main Server |
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IBM Clustered Server |
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Internet Server |
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Proxy server |
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Operating System |
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Windows 2003 |
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Database |
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SQL Server 2005 |
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Clients |
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Windows XP |
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Architecture |
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Three Tier |
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No. of Client Nodes |
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200 Nos. |
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