| Case Studies - Apollo Hospitals, Banglore |
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| Total Bed Strength: |
450 Beds |
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| Implementation Period |
2006-2007 |
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Specialties |
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Super Specialty
Hospital |
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Cardiology and Cardiac
surgery |
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Diagnostic Services |
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ENT |
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Emergency & Trauma |
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Internal Medicine |
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Neurology and
neurosurgery |
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Orthopaedics |
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Obstetrics &
Gynaecology |
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Paediatrics &
Paediatrics surgery |
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Plastic surgery and
Cosmetic surgery |
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Surgical & Medical
Gastroenterology |
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Urology & Nephrology |
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Oncology |
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Contact Persons
Mr. Kamath (CEO), Dr. Umapathy (COO), Mr. Santosh
Marathe (CFO) |
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| Overview |
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| New Hospital with Paperless
concept Computerization |
| Apollo Hospitals Banglore is the
latest of Apollo's offerings and is located at one
of the most vibrant and dynamic cities in India -
Banglore. Apollo Hospitals Banglore is the
newest addition to the ever-growing network of
Apollo Hospitals all over the world. The hospital
is equipped with some of the most advanced
facilities in the world and some of the most
eminent names in several medical specialties and
superspecialities. |
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| About HIS Implementation |
| After seeing our successful
implementation at Apollo Hospitals Dhaka, Apollo
Group assigned their own group hospitals projects
of Chennai and Banglore. Being Apollo Banglore a
new hospital again was a great challenge for using
the computerized system from the day of the Akhil
Systems Private Limited Page 10 starting the
hospital. The complete application was customized
as per the new system planned by Apollo and
training was give to all Domain Users and more
than 400 end Users. |
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| Challenges faced during
Implementation |
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New Hospital with no existing
manual system |
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Designing the system to be
followed in all the departments in
computerized environment |
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Designing the software for all
the Specialty Doctors for e-prescriptions and
e-medical records from the day one of the
starting of the hospital |
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Customization and Testing the
Software to run live without extensive
parallel-run |
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Training to more than 500
users about the system followed in healthcare
industry and then how to use the computerized
system |
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Making live from the day of
starting the hospital |
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Complete Electronic Patient
Record |
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Fully integrated front office
and back office operations |
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| Benefits |
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Centralized Database |
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Reduced Patient Waiting Time
for Appointment and Billing |
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Reduced Patient Waiting time
at Pharmacy for collection of medicines |
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Reduced time for diagnostic
Result preparation by directly capturing the
data from machines |
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Patient Records available in
the hospital and can be referred by any
consultant anytime from any location |
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On-line Statistical Data is
available to Middle and Top Management for
Decision Making |
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Financial Data available at
any given point of time |
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Human Resource data available
on-line for taking any decision on Manpower
available and manpower required |
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On-line MIS available on
Revenue, Patient Statistics, Doctors
Performance, Department Performance, Financial
Data on Budget Vs. Actual, etc for Management
decision |
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| Modules implemented |
| Front Office Modules |
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Enquiry |
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Patient Registration |
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Appointment Management |
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OPD Billing & Collection
Management |
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In-Patients A/D/T Management |
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Orders Entry Management |
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In-Patients Billing & Cash
Collection |
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| Electronic Patient
Medical Record |
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OPD Clinical Management |
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Master Health Checkup Management |
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Accident & Emergency |
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In-Patients Clinical Management |
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Operation Theatre Management |
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Medical Records, Medical
Statistics & File Tracking |
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Physiotherapy Management |
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Dialysis Management |
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| Diagnostic Modules |
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Laboratory Information System |
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Radiology Information System |
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Blood Bank Management |
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| Inventory & Pharmacy
Management |
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Purchase Management |
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Material & Department Inventory
Management |
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Drug Stores & Pharmacy Management |
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| Finance & Budgeting |
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Personnel & Payroll Management |
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Doctors Accounting Management |
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Budgeting and Costing Management |
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Fixed Assets Management |
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Finance & Accounts Management |
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| Human Resource &
Payroll |
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Human Resource |
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Duty Roster Management |
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Training Management |
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Payroll |
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| Ancillary Modules |
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Dietary (Food and Beverage)
Management |
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Equipment Maintenance Management |
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C.S.S.D |
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Linen & Laundry Module |
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Infection Control Management |
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Guest Relations Management |
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Library Management |
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Transport Management |
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| Management
Information System |
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Information on Revenue |
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Information on Doctors Performance |
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Information on Departments
Performance |
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Information on Hospital
Performance |
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Information on Cost Vs. Budget
Analysis |
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Information on Payables and
Receivables |
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| Admin Modules |
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Centralized Hospital Facilities
Management |
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Corporate and Insurance Companies
Management |
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Software Security & Access Rights
Management |
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| Admin Modules |
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Centralized Hospital Facilities
Management |
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Corporate and Insurance Companies
Management |
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Interfaces |
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Laboratory Equipments |
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Bar Code Interface |
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SMS Interface (planned) |
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Time Machine Interface |
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| Environment |
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Main Server |
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HP Clustered Server |
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Internet Server |
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Proxy server |
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Operating System |
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Windows 2003 |
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Database |
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SQL Server 2005 |
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Clients |
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Windows XP |
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Architecture |
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Three Tier |
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No. of Clients |
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200 Nos. |
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