| Case Studies - Apollo Hospitals, Chennai |
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| Total Bed Strength: |
250 Beds |
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| Implementation Period |
2005-2006 |
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| Specialties |
| Super Specialty Hospital |
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Oncology |
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Neurology |
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Orthopedic |
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| Overview |
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| Apollo Cancer Hospital, Chennai
is the first hospital in the country to be awarded
the ISO 9002 certificate. Special surgeons for
individual organs supported by reconstructive and
plastic surgeons of repute provide treatment for
head and neck cancer, breast cancer and
malignancies. Facilities offered include tele-therapy,
which includes simulation work stations to ensure
high precision and safety during treatment at the
18 MV linear accelerator or telecobalt machines,
brachy therapy and 3-D planning systems. |
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| About HIS Implementation |
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| 10 Year Old Hospital with DOS
based computerization |
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| The hospital was computerized
with DOS based software with very limited features
and functionalities. The project was assigned to
us for switching over from DOS platform software
to windows based software with full features and
all the functionalities to make it fully
computerized in true sense. Mapping the Software
with their legacy system followed and training to
all the end users after their shift ends. |
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| Challenges faced
during Implementation |
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Switching over from DOS Platform
to Windows Platform Software |
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Data Migration from old DOS based
system to SQL Server |
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Mapping the new software with the
legacy system followed in the hospital |
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Absolute different system followed
for Billing to Patients for Hospital Services and
Doctor related services |
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Extensive customization and
testing for Patient Billing, Pharmacy, Laboratory,
Radiology, Radiotherapy Department and Materials |
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Starting the Live run with minimum
parallel run, because of shortage of manpower |
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Extensive MIS Reports development
as per the corporate system followed in all Apollo
Hospitals |
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| Benefits |
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Centralized Database |
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Reduced Patient Waiting Time for
Appointment and Billing |
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Reduced Patient Waiting time at
Pharmacy for collection of medicines |
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Reduced time for diagnostic Result
preparation by directly capturing the data from
machines |
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Patient Records available in the
hospital and can be referred by any consultant any
time from any location |
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On-line Statistical Data is
available to Middle and Top Management for
Decision Making |
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Financial Data available at
any given point of time |
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Human Resource data available
on-line for taking any decision on Manpower
available and manpower required |
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On-line MIS available
on Revenue, Patient Statistics, Doctors
Performance, Department Performance, Financial
Data on Budget Vs. Actual, etc for Management
decision |
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| Modules implemented |
| Front Office Modules |
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Enquiry |
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Patient Registration |
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Appointment Management |
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OPD Billing & Collection
Management |
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In-Patients A/D/T Management |
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Orders Entry Management |
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In-Patients Billing & Cash
Collection |
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| Electronic Patient
Medical Record |
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OPD Clinical Management |
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Master Health Checkup Management |
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Accident & Emergency |
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In-Patients Clinical Management |
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Operation Theatre Management |
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Medical Records, Medical
Statistics & File Tracking |
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Physiotherapy Management |
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Dialysis Management |
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| Diagnostic Modules |
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Laboratory Information System |
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Radiology Information System |
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Blood Bank Management |
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| Inventory & Pharmacy
Management |
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Purchase Management |
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Material & Department Inventory
Management |
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Drug Stores & Pharmacy Management |
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| Finance & Budgeting |
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Personnel & Payroll Management |
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Doctors Accounting Management |
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Budgeting and Costing Management |
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Fixed Assets Management |
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Finance & Accounts Management |
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| Human Resource &
Payroll |
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Human Resource |
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Duty Roster Management |
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Training Management |
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Payroll |
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| Ancillary Modules |
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Dietary (Food and Beverage)
Management |
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Equipment Maintenance Management |
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C.S.S.D |
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Linen & Laundry Module |
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Infection Control Management |
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Guest Relations Management |
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Library Management |
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Transport Management |
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| Management
Information System |
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Information on Revenue |
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Information on Doctors Performance |
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Information on Departments
Performance |
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Information on Hospital
Performance |
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Information on Cost Vs. Budget
Analysis |
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Information on Payables and
Receivables |
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| Admin Modules |
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Centralized Hospital Facilities
Management |
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Corporate and Insurance Companies
Management |
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Software Security & Access Rights
Management |
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| Interfaces |
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Laboratory Equipments |
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Bar Code Interface |
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SMS Interface (planned) |
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Time Machine Interface |
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| Environment |
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Main Server |
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HP XEON Server |
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Internet Server |
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Proxy server |
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Operating System |
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Windows 2003 |
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Database |
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SQL Server 2000 |
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Clients |
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Windows XP |
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Architecture |
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Three Tier |
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No. of Clients |
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150 Nos. |
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